Business Systems Analyst II

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support‑related activities.

• 30% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• 25% Guide both technical and customer departments in the development of the systems that support the business solution.
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• 10% Provide input on the business direction for system changes.
• 10% Validate the business need for solutions to business problems and process improvements.
• 5% Assist in the development and documentation of training materials.
• Mentor or train less experienced staff.

Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices. Demonstrated knowledge of procedures for the business unit. Able to communicate effectively with technical and non‑technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.

Excellent analytical skills. Good conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents.

• Microsoft Office.

• Conceptual understanding of project management techniques.
• Able to influence and negotiate solutions to business problems.
• Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.

Fast‑paced, high‑demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high‑priority tasks. Fast paced, multi‑platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Bachelor's degree in Computer Science, Business Administration, or other job‑related field, or 4 years of job‑related work experience, or 2 years of job‑related experience plus an associate’s degree in Computer Science, Business Administration or other job‑related degree.

Bachelor's degree in Computer Science, Business Administration, or other job‑related field, or 4 years of job‑related experience with government business and/or similar insurance companies.

4 years of IT business analysis experience.

• Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
• SAFe Scaled Agile Certification.
• CBAP and/or demonstrated continuous learning in the Business Analysis profession.

26 Century Blvd, Suite ST610

Information Systems Job Category - Credit Check must be processed during pre‑screens. CGS. Note - USA residency requirement on background screening for this req. Contingent Personnel who are foreign nationals have resided in the US for at least three (3) of the last (5) years prior to assignment to Company's applicable government contract.

Refer to the background requirements/Handbook for more details. CMS security clearance/residency requirements will apply. These roles require candidates to meet residency requirements (i.e., having lived in the U.S. for three out of the past five years) as outlined in the background screening guidelines. Please hold off on candidates requiring sponsorship.

Conversion Salary: $75k - 85k - Depending on active certifications / experience. Role is 100% Onsite in Nashville, TN
-There is NO flexibility here. If a candidate is relocating, they will need to have a firm date of when they will be in…