Cyber Managed Services - SDC IAM - Senior

Cyber Managed Services - SDC IAM - Senior 1

Join EY as a Senior Technical Writer in our Cyber Managed Services – SDC IAM team. This role supports our endpoint security initiatives by creating, maintaining, and enhancing technical documentation that enables planning, implementation, and operational readiness across multiple security projects.

• Documentation Development
  • Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows.
  • Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews.
  • Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions.
• Content Accuracy & Compliance
  • Ensure all documentation reflects current tools, configurations, and organizational standards.
  • Support documentation needs for compliance audits, risk assessments, and onboarding materials.
  • Align outputs with established documentation templates and governance frameworks.
• Collaboration & Knowledge Transfer
  • Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content.
  • Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams.
• Continuous Improvement
  • Identify gaps in existing documentation and propose enhancements.
  • Stay informed on cybersecurity trends and incorporate best practices into documentation processes.

• Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation.
• Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security.
• Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences.
• Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders.
• Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent.
• Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents.
• Understanding of documentation standards and style guides.
• Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems.
• Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments.
• Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical.
• Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.).
• Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001.
• Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs.
• Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation.

• A comprehensive compensation and benefits package rewarding performance and recognizing value. Base salary ranges US: $77,500–$140,900; NYC/Washington/CA excluding Sacramento: $92,900–$160,500. Includes medical, dental, pension, 401(k), and paid time off.
• A flexible hybrid model. Expect 40–60% in-person for most external, client-serving roles over the project or year.
• A flexible vacation policy: choose vacation time based on personal circumstances and receive EY paid holidays, break periods, personal care, and other leaves of absence to support well-being.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Professional Services

Ready to shape your future with confidence? Apply today.

EY provides equal employment opportunities to applicants and employees without regard to…