Solutions Analyst - Enterprise Asset Management; EAM

Solutions Analyst - Enterprise Asset Management (EAM)

Job Location s: US-MD-Sparks | US-SC-Greenville | US-TN-Nashville

Join us as we rise to the challenge.

At KCI, we’re building an enduring community that provides unparalleled value to our employee‑owners. We make our mark designing and delivering world‑class solutions, and invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game.

Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us.

THE COMPANY

KCI Technologies, Inc. is a 100% employee‑owned engineering, consulting and construction firm serving clients across the United States. KCI is recognized as an industry leader, employing cutting‑edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #53 on Engineering News‑Record's list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family‑friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

Inclusive Workplace Commitment

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Complete assigned tasks within defined time frames and allocated hours.
• Proactively and frequently communicate with technical leads, project managers, and supervisors regarding status, risks, and dependencies.
• Effectively prioritize and execute tasks across multiple concurrent projects.
• Troubleshoot technical issues independently and collaborate with team members when appropriate to achieve timely resolution.
• Develop clear, well‑written, and professional technical documentation, including technical specification memos, configuration plans, meeting summaries, and training materials.
• Work with Esri GIS services and spatial data to support and enhance software solutions.
• Interview clients to understand current‑state processes and desired future operations, and translate findings into effective solution designs.
• Analyze, decipher, and document workflows for municipal and utility organizations.
• Deliver in‑person and virtual training and provide ongoing support to software end users.
• Collaborate effectively with clients and internal team members in both virtual and onsite environments.
• Develop, document, and execute detailed software test scripts based on real‑world workflows and operational scenarios.
• Participate in internal process improvement initiatives by sharing ideas, collaborating with peers, and supporting internal projects.
• Develop reports and dashboards using advanced reporting tools and SQL queries.
• Proactively stay current with emerging technologies, tools, and implementation best practices.
• Build and maintain strong working relationships with team members.
• Comply with all KCI policies and procedures.
• Perform other duties as required or assigned.

• Expertise in the implementation, planning, configuration, testing, and training of Enterprise Asset Management Systems (EAMS) such as Cityworks, Trimble Unity, Novo Tx, Brightly, Maximo, VUEWorks, Cartegraph, or other modern‑day solutions preferred.
• Knowledge of Esri cloud, desktop, web and mobile product lines preferred.
• Knowledge of SQL, Python, or other query languages preferred.
• Work with local governments including transportation, water, wastewater,…