Sr. Quality Assurance Analyst

Company Overview

Health Stream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

Health Stream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety, fostering a workplace where people flourish and care thrives.

At Health Stream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care—a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth.

• Mission‑oriented work
• Diverse and inclusive culture
• Competitive compensation and bonuses
• Comprehensive insurance plans
• Mental and physical health support
• Work‑from‑home flexibility
• Fitness center reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new Health Streamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring work spaces to collaborate and connect with other Health Streamers
• Free employee parking at our Resource Centers in Nashville and San Diego

We offer flexibility and paid time off to support work‑life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, Health Stream has Resource Centers in Nashville, TN and San Diego, CA, providing an inspiring workspace to collaborate and recharge as well as company‑sponsored onsite social events for development, connection, and celebration.

A Senior QA Analyst plays a critical leadership role in ensuring the quality and reliability of software applications  a key member of a software development team, a Senior QA Analyst is responsible for driving testing strategy, leading test execution efforts, and mentoring team members on best practices in software quality assurance. Acting as a functional subject matter expert, a Senior QA Analyst collaborates closely with development, automation, and product teams to design and implement comprehensive test plans that align with business goals and technical requirements.

This role requires a proactive approach to identifying operational issues, advocating for customer satisfaction, and resolving critical defects. A Senior QA Analyst must possess strong communication skills to translate technical concepts for diverse audiences and influence cross‑functional teams. A deep understanding of modern QA tools, CI/CD pipelines, and automation frameworks is essential, along with the ability to lead deployments and troubleshoot production issues.

The ideal candidate is a self‑starter who pursues high performance, takes initiative, and continuously seeks professional growth.

• Act as the functional subject matter expert with respect to current behavior and performance of the applications within scope.
• Work with necessary groups to develop patterns and templates utilized by project teams.
• Effectively execute test plans and lead teams of contractors to execute test plans and direct testing needs for the applications within scope, with minimal oversight.
• Work with other team members to ensure test plans properly cover the behavior and performance of the applications being tested.
• Review and approve the testing aspects of solution designs created by the development teams.
• Act as liaison between the functional team and the automation team, and drive test automation (load, performance, UI, and/or API) for the product.
• Drive team process improvements using quality metrics such as test coverage, change failure rate, and defect age.
• Mentor others on software testing concepts and test coverage.

• Proactively determine operational…