IT Technician - Nashville, TN

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Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers a full-service experience for our customers, from an outstanding sales organization to highly skilled technicians servicing vehicles and on-demand parts. VVG is the leading truck dealership thanks to its leasing, rental, and financial services businesses.

What’s in it for you

• Fast-paced, growing organization
• Competitive pay, 401(k) with match, medical, dental, & vision benefits
• Great Place to Work® culture

What you’ll do

The IT Technician will maintain computer systems and networks, ensure optimal performance, and provide technical support to staff.

Job duties

• Troubleshoots and resolves PC and peripheral device hardware and software problems with minimal supervision.
• Serves as point of contact for all IT issues and requests across multiple locations.
• Travels to store locations as needed.
• Manages Active Directory (add/remove users and computers).
• Identifies and resolves LAN and Internet connectivity problems with little or no supervision.
• Applies standard diagnostic and troubleshooting principles to resolve user issues.
• Updates notes in a help-desk ticketing system from beginning to end.
• Installs IT equipment including desktop computers, network equipment, and UPS.

Skills required

• Three (3) years of related experience in computer/network maintenance, desktop support, or application support in a Windows 10 environment, or equivalent education and experience.
• Post-secondary education or combined education and experience.

Job qualifications & requirements

• Bachelor’s degree in computer science, information technology, or related field preferred.
• Certifications such as CompTIA A+ or Network+ are a plus.
• Proven experience as an IT Technician or similar role.
• Excellent diagnostic and problem-solving skills.
• Strong knowledge of computer hardware, operating systems, software, and network configurations.
• Experience with network security and antivirus programs.
• Familiarity with Windows, macOS, and Linux platforms.
• Knowledge of internet security and data privacy principles.
• Ability to work independently and as part of a team.
• Strong communication skills and ability to explain technical issues clearly.

Physical requirements

• Must pass post-offer drug testing.

Compensation

• $20–$25 hourly depending on skills and qualifications.
• Full-time position.

Benefits

• Fantastic culture
• 401(k) with match
• Health, dental & vision insurance (plus HSA & FSA)
• Employer-paid life insurance
• Paid vacation days
• Sick leave
• Company perks such as employee discounts, events, and training programs
• Excellent training and career advancement opportunities

Equal Employment Opportunity

Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.