Salesforce Administrator II

Join to apply for the Salesforce Administrator II role at Broadcast Music, Inc. (BMI).

Get AI-powered advice on this job and more exclusive features.

This range is provided by Broadcast Music, Inc. (BMI). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Serves as a senior-level Salesforce Administrator and ensures the optimal performance of Salesforce systems and products across the organization. Plays an integral part in Salesforce implementation and on-going support, including configuring, maintaining objects, security, data, and overall processes.

Remote - (US)

Essential Functions:

which may be representative but not all inclusive of those commonly associated with this position.

• Refines and scopes technical requirements derived from the overall business objectives.
• Creates and customizes Salesforce objects, flows, lightning web components, page layouts, fields, validation rules, reports, dashboards, permission sets, queues, list views, formula fields, user profiles, etc.
• Maintains data quality by identifying and deleting or merging duplicate records and cleansing and updating inaccurate data.
• Maintains environment security by actively managing users, permission sets, roles, sharing rules, etc.
• Researches and reviews proposed solutions and provides recommendations regarding best usage of Salesforce platform.
• Provides support to all levels of users through research, evaluation, and administration of Salesforce.
• Assists in the implementation, oversight, and maintenance of security practices within Salesforce.
• Evaluates Salesforce releases on BMI orgs and customizations.
• Executes change management initiatives across the Salesforce environments and orgs.
• Maintains data integrity within a Salesforce environment.
• Identifies, analyzes, and resolves data and complex flow solutions and issues.
• Identifies and recommends best practices to enhance efficiency and effectiveness of solutions within the Salesforce platform.
• Logs, tracks, and audits identified issues and work through resolution.
• Effectively documents and communicates information regarding Salesforce functionality to a broad range of audiences.
• Maintains appropriate thresholds and standards of development within Salesforce.
• Works with management and business analyst teams to establish suitable processes or policies to support administrative, development, and change management activities.
• Performs production support duties 24x7 per rotation.
• Other duties as assigned.
• Regular attendance.
• Support BMI Core Values and cultivate a culture of diversity and inclusion.

Education: Bachelor’s degree in business or related area preferred, or equivalent industry experience.

Experience:

• Minimum four (4) years of Salesforce Administration experience required.
• Implementing and governing security within Salesforce related to users, profiles, permission sets, roles, sharing settings, and login access policies.
• Ability to research and stay current on Salesforce security and maintenance related items by utilizing  or other pertinent sites and / or tools.
• Evaluating Salesforce releases to determine environment impact as well as updating and testing any resulting critical updates.
• Strong proficiency in performing and coordinating deployments via Salesforce CLI and change sets within a Linux environment using Bash Shell scripting.
• Customizing and configuring all standard Salesforce functionality features such as: creating objects, fields, formula fields, validation rules, flows, lightning web components, page layouts, creating apps, report types, sharing rules, permission sets, profiles, roles, etc.
• Performing sandbox refreshes and activities associated.
• Strong proficiency in maintaining Salesforce data integrity by identifying and deleting or merging duplicate records, and cleansing and updating inaccurate data using Salesforce Data Loader.
• Transitioning existing Salesforce Classic page layouts and workflows to Lightning Web Components and Flows.
• Creating, maintaining, and presenting technical…