Senior Site Reliability​/Gitops Engineer

Senior Site Reliability / Gitops Engineer

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Canonical is a leading provider of open source software and operating systems. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We partner with the world's leading public cloud and silicon providers and industry leaders in many sectors.

We are hiring a Senior Site Reliability / Gitops Engineer to join our Information Systems (IS) team. This role is an opportunity for an automation‑first senior technologist with a passion for Linux to build a career with Canonical and drive the success of those leveraging Ubuntu and open source products.

The IS team supports and maintains all of Canonical’s IT production services, running services used by over 60 million Ubuntu users. As a Senior SRE & Gitops engineer you will drive operations automation to the next level, both in our own private clouds and in the public clouds, using open source infrastructure‑as‑code software, CI/CD pipelines, and Canonical’s leading products for software operation automation.

In addition to defining the infrastructure as code, you will improve Canonical products and the open‑source technologies they are based on by providing critical feedback to developers, submitting bugs, and collaborating on design and implementation with other teams.

• Drive the development of automation and Gitops in your team as an embedded tech lead.
• Collaborate closely with the IS architect to align solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply your IaC experience to develop infrastructure‑as‑code practice within IS, constantly increasing automation and improving processes.
• Automate software operations for re‑usability and consistency across private and public clouds, considering the complexities of distributed systems.
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Work uninterruptedly on larger projects and automation of manual tasks.
• Share experience, know‑how, and best practices with team members in design sessions, mentorship, and collaborative work.
• Carry final responsibility for time‑critical escalations.

• Modern view on hosting architecture, driven by infrastructure as code across private and public clouds.
• Product mindset focused on developing products rather than solutions.
• Python software development experience, with large projects.
• Experience with Kubernetes or other container orchestration systems.
• Proven exposure to managing and deploying cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater, preferably in computer science or related engineering field.
• Excellent communication in English over email, chat, video or voice calls and in‑person.
• Motivation and ability to troubleshoot from kernel to web, and willingness to ask others when appropriate.
• Flexibility and quick learning of new things.
• Inspiration from fast‑changing environments.
• Comfortable working within distributed teams.
• Passion for and familiarity with open‑source projects, especially Ubuntu or Debian.

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunity…