Human Resources Coordinator

We’re Sonesta International Hotels, the 8th largest hotel company in the U.S.—and growing fast. An epic blend of full‑service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

The HR Coordinator assists in carrying out various human resources programs and procedures for all hotel associates including employee benefit administration, payroll support, new hire processing, and employee relations & recognition programs. Administrative support includes typing, data entry, filing, answering phones, responding to associate requests, printing reports, and maintaining records. The HR Coordinator will use multiple outlets to creatively communicate information to all hotel associates.

• Complete and maintain data entry into Workday system. Compile reports from the database as needed. Produce and submit reports on general HR activity.
• Report to Human Resources Director any employee complaints, relating to benefits, paychecks, manager/employee relations issues, etc.
• Fulfill a variety of employee needs including but not limited to provision of name tags, garage passes, direct deposit forms, employment verification letters, etc.
• General HR office support including process requests for overnight mail and other delivery/messenger services;
  Prepare and send faxes; receive and distribute faxes to appropriate personnel;
  Make photocopies;
  Type correspondence, memos and reports.
• Maintain employee files: create files for new employees and ensure that all paperwork pertaining to each employee is placed in the appropriate file on a timely basis.
• Maintain current knowledge of all benefit programs. Effectively communicate and promote employee benefit plans; answer all employee questions or refer them to appropriate resources.
• Review and process monthly invoice billing of HR vendors. This includes, but is not limited to background checks, drug testing and Shoes for Crews, Etc.
• Complete Unemployment Compensation claim forms.
• Process employee terminations in Workday and with all other required employee systems. Assist in the off‑boarding process which includes but is not limited to scheduling exit interviews, WD transactions, collection of company property, employee communication, etc.
• Order and stock HR office supplies.
• Manage the pre‑hire screening process: administer drug tests, background checks and reference checks. Work with HR team to move candidates along in the WD tool.
• Process all newly hired employees, ensuring completion of all required paperwork in WD. Maintain an accurate I‑9 system, ensuring that there is a current I‑9 for all employees. Monitor E‑Verify System. Schedule employee for orientation. Assist new hires with name tags, garage passes, uniforms, and locker assignments.
• Retrieve and distribute HR departmental mail.
• Answer phones and greet all individuals arriving at the HR office. Respond appropriately to all requests.
• Maintain employee communication areas such as bulletin boards, cafeteria, employee entrances and locker rooms.
• Coordinate employee activities such as Employee of the Month/Year, GM lunches and birthday and anniversary recognition programs.
• Strategy and Planning
• Maintain friendly, positive employee relations at all times.
• Anticipate employee and guest needs, respond promptly, and acknowledge all customers, however busy and whatever time of day.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Schedule meetings, interviews, HR events etc. and maintain the team’s agenda. Attend designated meetings, take minutes, and distribute.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Maintain knowledge of all hotel…