Front Desk Supervisor - Inn Nashville Vanderbilt

Hotel: Nashville-Vanderbilt (Dwtn) (BNAVB), 2613 W End Ave, 37203

The Inter Continental Hotel Group owns, operates and franchises more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.

• Front Desk Supervisor manages all aspects of the day-to-day operation, duties may include scheduling employees, monitoring performances, and recommending or initiating corrective actions and coaching.
• Ensure all staff are properly trained and have the tools and resources to complete the job effectively.
• Ensure guests receive prompt, professional attention and are greeted properly upon arrival.
• Communicate and assist in achieving departmental guest satisfaction, revenue, and profit goals.
• Ensure procedures are followed for security of monies, credit, and financial transactions, and guest security.
• Interact with outside vendors and all internal departments.
• Manage labor costs and expenses within department.
• Assist with back up for PBX/shuttle and concierge positions when necessary.

• Positive attitude, flexible scheduling, to promote teamwork within all departments.

• Weekly Pay
• Discounted meals
• Discounted travel
• Great working environment
• Wellness incentives from medical insurance
• PTO and holiday pay after first day of employment
• Growth opportunities & internal promotions
• Happy hearts and great starts
• Uniforms provided
• Working with great people

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please .