Spa Concierge

Spa Concierge

Highgate Hotels is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, the company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Location:

The Joseph Hotel – Nashville.

The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel’s modern expression is informed by the city’s diverse maker-culture and focuses on integrating the work of Nashville’s artisans, chefs and craftsmen as well as musicians. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph exceeds the expectations of varied guests.

From the front door to the rooftop, the hotel offers countless chances to encounter the unexpected.

You are passionate about creating memorable experiences for guests, ensuring each guest leaves feeling better than when they arrived.

• Manage all aspects of spa reservations and guest communications, tailoring recommendations to individual needs.
• Coordinate with spa and front desk teams to uphold the highest standards of service and hospitality.
• Maintain an organized reception area, promote retail offerings, and enforce health and safety protocols.
• Act as a connector between departments to ensure seamless, personalized guest experiences.

• Intuitive professional who exudes confidence, calm, and hospitality.
• Strong communication skills and deep understanding of spa services and wellness offerings.
• Experience in luxury hospitality or the ability to connect with diverse guests.
• Dependable, polished, and ready to navigate a fast‑paced, service‑driven role with grace and efficiency.

• Medical, Dental, Vision
• Company paid life insurance
• 401K
• Paid Time Off
• Free meals during work
• Discounted room benefits
• Free parking

Entry level

Temporary

Other

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