Senior Banquet Captain

The Senior Banquet Captain will plan the serving details for banquets, receptions, and other social functions.

• Requisition s additional help as required by banquet schedule.
• Directs setting up of tables, and decorations
• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner
• Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters and waitresses are ready to serve meal when it is prepared
• Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met
• Observes guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed
• Aides in the operation of Banquet department
• Ensures all Banquet checks closed and have the checks sign by the client
• Actively participates in room set up and service
  9.Inventories all equipment
• Displays awareness and compliance with security, safety, emergency and energy procedures
• Relieves Banquet Manager and operates the department
• Provide exceptional guest service to all customers
• Provide support to the Captain for their function and coach them to success
• Assign closing duties for Captains
• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service
• Assist and ensure all buffet labels are done. Complete all labels for next shift/next day events.
• Other duties as assigned

• Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
• Perform a variety of activities, changing activities frequently and sometimes without notice
• Plan and carry out an activity, such as a card party or dance.
• Plan the work of others

• HS Diploma or equivalent
• Minimum 3 years’ experience in banquets or food service.
• Microsoft office
• TIPS certification and Food Safety certification or Tennessee Alcohol Beverage certification

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Pay Rate: $13.00/hour + Gratuity

Source:
Hospitality Online