Front Office Agent

Front Office Agent at Starwood Hotels

At Starwood Hotels, we believe in fostering collaboration, stellar service, and respect for nature. The Front Office is at the heart of our hotels, where our frontline staff provide impeccable service and represent our brand to visitors. We are looking for a warm, welcoming, and articulate Front Office Agent who will ensure every guest’s experience is relaxing and effortless—from arrival and departure to all through their stay.

• Minimum of 1 year of related experience in guest or customer service.
• Fluency in a second language is a plus.
• Team player, hard worker, multi‑tasker, and detail‑oriented.
• Flexible and willing to meet the demands of a 24‑hour operation.

Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of the global private investment firm Starwood Capital Group. Our mission‑driven culture emphasizes sustainability, empowerment, and inclusion.

Starwood Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to non‑discrimination on any protected basis covered under applicable law. If you require special accommodations, please visit People Operations.

• Seniority level:
  Entry level
• Employment type:
  
  Full time
• Industry: Hospitality
• Base pay: $35,000 – $50,000 (Nashville, TN)
• Base pay: $43,000 – $47,000 (Brentwood, TN)
• Base pay: $15 – $17 (Ashland City, TN)

We are fast‑moving. Join the front‑line team today.