Event Planning Coordinator

Description

The Event Planning Coordinator will be responsible for overseeing the planning, coordination, and execution of events. This role works closely with clients to understand their event needs, liaises with hotel departments to ensure seamless event operations, and maintains the highest level of customer service throughout the planning and event execution processes.

Division:
Grand Hyatt Nashville

• Manage all event logistics from initial booking through to post‑event follow‑up, including coordinating meeting room setups, catering, audio‑visual needs, and special requests.
• Communicate directly with clients to understand event goals and needs, providing exceptional customer service by answering inquiries, presenting event proposals, and ensuring client satisfaction.
• Work with external vendors such as caterers, florists, AV technicians, and entertainers to ensure event requirements are met.
• Assist clients in developing event budgets and ensure that all expenses remain within the approved budget; track and report on event costs.
• Collaborate with the marketing team to promote event packages, generate leads, and increase hotel visibility for events.
• Work closely with other hotel departments, including front desk, housekeeping, kitchen, and facilities, to ensure smooth operations for each event.
• Oversee event set‑up and breakdown, ensuring everything is in place and all services are delivered as promised, acting as the point of contact for clients and vendors on the event day.
• Collect feedback from clients after events and assist with addressing any concerns.
• Maintain relationships for future events.
• Other duties assigned by Leader.

• Bachelor’s degree in Hospitality Management, Event Planning, Business Administration, or a related field (or equivalent work experience).
• 2+ years of experience in event coordination or the hospitality industry.
• Strong organizational skills with attention to detail and the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills to interact with clients, vendors, and internal teams.
• Ability to work under pressure and remain calm and professional in high‑stress situations.
• Proficiency in Microsoft Office Suite and event management software (experience with property management systems, Salesforce, or similar software is a plus).

$21/ Hr

Successful completion of a background check is required prior to employment.

HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.

HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.