Director of Operations

Director of Operations

Peachtree Group Hospitality Management invites applications for the Director of Operations role.

Responsible for efficient operations of the Front Desk, Housekeeping, and Engineering departments, ensuring quality service, safety, and cost management.

• Respond to all guest requests, complaints, and accidents via Front Desk, reservations, comment cards, letters, or phone calls in an attentive and courteous manner. Follow up to ensure guest satisfaction.
• Maximize room revenue and occupancy by reviewing daily status, analyzing variances, monitoring credit card reports, and maintaining close observation of daily house count.
• Prepare team member schedules based on business forecast, payroll budget guidelines, and productivity requirements.
• Recruit team members using effective interviewing skills.
• Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
• Maintain knowledge of the accident prevention program, including safety committee participation, education/enforcement, and communication of safety issues through department meetings.
• Investigate, report, and follow up on employee and guest accidents.

• Valid Driver's License

Comprehensive benefits package including medical, dental, vision, disability, and life insurance; 401(k) retirement match; paid holidays and paid time off;
Employee Assistance Program.

• Director

• Full-time

• Management and Manufacturing
• Hospitality