Subject Matter Expert: Regulatory & Compliance Operations Specialist

Overview

The SME:
Regulatory Operations & Compliance Specialist is responsible for managing and operationalizing regulatory intelligence through standardized workflows, documentation practices, and quality assurance processes. This role ensures regulatory interpretations are consistently applied, traceable, and scalable across Health Stream systems, products, and content pipelines. This position focuses on regulatory operations, process integrity, and lifecycle management rather than primary legal interpretation.

This position is part time 20 hours a week.

• Manage end-to-end regulatory workflows from identification through implementation leveraging workflows equipped with artificial intelligence.
• Coordinate handoffs between regulatory research, content development, product, and engineering teams.
• Maintain documentation of regulatory decisions, assumptions, and version history.
• Perform quality assurance reviews of regulatory mappings, classifications, and documentation.
• Ensure consistent application of regulatory taxonomies, definitions, and cadence logic.
• Identify gaps, discrepancies, or inconsistencies in regulatory outputs and escalate as appropriate.
• Maintain structured regulatory datasets and governance documentation.
• Track regulatory changes over time and document historical context and rationale.
• Support audits, internal reviews, and regulatory validation efforts.
• Contribute to the development and maintenance of regulatory operations playbooks and SOPs.

• Bachelor’s degree required (healthcare administration, public health, or related field preferred).
• 2+ years of experience in compliance operations, regulatory governance, policy operations, or related roles.
• Strong organizational and documentation skills with high attention to detail.
• Ability to work independently and asynchronously in ambiguous regulatory environments.
• Experience managing structured data, spreadsheets, or regulatory documentation systems.
• Ability to manage multiple concurrent initiatives and work cross-functionally.

• Experience supporting regulatory or compliance products, databases, or intelligence services.
• Familiarity with healthcare regulatory environments (CMS, state DOH/DHS, accreditation bodies).
• Experience with governance frameworks, version control, or audit readiness.
• Proficiency with Excel and similar data management tools.
• Advanced degree (MPH, MPA) and/or certification (CHC) preferred but not required.

This position is part time 20 hours a week and has a potential hourly range of 45-75 an hour based on experience.

This role collaborates closely with Regulatory Analysts, Clinical SMEs, and Product teams to ensure regulatory outputs are accurate, consistent, and scalable. Occasional participation in regulatory working sessions or internal reviews may be required. Participants will be subject to a background check and drug test.