Medical Receptionist – Trauma ICU Part Time Night Shift

Overview

Discover Vanderbilt University Medical Center
:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday.

Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization: 10 N Trauma 40

Supports delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a Patient Care Unit with regular guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.

Note: All candidates must attach an up-to-date resume to their application.

Located in the heart of Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) is more than a workplace—it’s a community driven by a shared mission: to advance health and wellness through world-class patient care, education, and research.

• Purpose:
  
  Every role contributes to something bigger than yourself.

• Growth:
  Your expertise will be valued, your knowledge expanded, and your abilities challenged.

• Belonging:
  We celebrate individuality and create an environment where everyone can thrive.

If you’re passionate about making a difference and want to be part of a team that never settles for “good enough,” Vanderbilt is the place for you.

Our Trauma ICU unit specializes in caring for Level I Trauma patients from the Middle Tennessee area, covering over a 66,000 square mile area. Our patient focus is on providing quality care to multisystem acute and critical care patients involving traumatic injuries and preparing them for their return back into society. We strive for the best and set high standards for the care we provide.

A typical shift for our care partners includes working with a dedicated team to care for patients with head, neck, spinal cord, thoracic, abdominal, pelvic, and a variety of orthopedic injuries. The Vanderbilt Trauma staff members are excellent in teamwork, reacting quickly to situations, thinking critically, and managing patients from admission to discharge.

• Part-Time Night Shift – 6:45 pm – 7:15 am

• Rotation:
  Wednesday Night one week, Monday and Tuesday Nights the following week, then repeat.

• All Employees (Night shift & PRN included) are required to attend hospital orientation during regular daytime hours during the first week of employment.

• One year of previous administrative experience in a hospital setting

• Flexible availability

• Professionalism and reliability

• Excellent communication and teamwork skills

• High emotional intelligence

• Processes orders according to guidelines, follows computer downtime procedures.

• Enters and updates information in computer system to assure current information and retrieves data accurately.

• Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.

• Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.

• Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.

• Orders, maintains and uses supplies in a cost effective manner.

• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them,…