Oncology Social Worker; EST

Overview

Our mission is to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We aim to help patients get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Thyme Care is a market-leading value-based oncology care enabler partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs.

We combine high-touch human support with technology and AI to connect caregivers, oncologists, health plans, and employers involved in a person’s cancer journey. As a tech-native organization, we believe technology should strengthen the human connection at the center of care through data science, automation, and AI to simplify complexity and improve collaboration.

Looking ahead, our bold vision is to become a household name in cancer care, where every diagnosed person asks for Thyme Care by name. If you’re inspired to make cancer care more human, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for in every moment that matters.

As a Thyme Care Oncology Social Worker, you’ll be a vital resource for our members and their care network, offering comprehensive psychosocial and emotional support during the cancer journey via phone, email, text, and telemedicine.

• Assessment and support: Conduct comprehensive psychosocial assessments to identify patients’ and families’ needs, providing individual and family support to address emotional concerns such as anxiety, depression, grief, adjustment and coping related to cancer diagnosis and treatment. Assess for and address financial toxicity, distress, changes in relationships/roles, custody planning, caregiver demands, advance care planning, and spiritual/existential distress.
• Resource linkage: Identify and connect patients and families with relevant community resources when there are complex social needs.
• Care coordination: Collaborate with the healthcare team to ensure patients receive coordinated care and address social or emotional barriers affecting treatment adherence.
• Advocacy: Advocate for patients’ needs with insurance companies, healthcare providers, and other agencies to access necessary treatment and support services.
• Crisis intervention: Provide immediate support and intervention in crises such as changes in prognosis or end-of-life decisions.
• Education and support group facilitation: Lead support groups for cancer patients and their families, provide education on cancer-related topics, and facilitate peer-to-peer support.

As a growing company with an evolving care model, responsibilities may shift and additional responsibilities may be required.

This role reports to our Director of Social Work and can be remote or hybrid based in our Nashville or New York City offices. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform.

• Qualifications: Master’s degree in Social Work from a CSWE-accredited program. Valid and current master’s level license in the current practice state (e.g., LMSW, LISW, LCSW).
• Certifications: OSW-C or APHSW-C preferred.

• People-first: Thyme Care’s mission and members matter deeply to you.
• Experience: Minimum three to five years in a health-care setting; oncology, palliative care, serious illness care, and/or hospice experience is desired. An unrestricted license and willingness to obtain additional state licenses as needed. Startup or tech-forward company experience is a plus.
• Action-Oriented: Proactively identify and prioritize initiatives and address urgent needs promptly.
• Organizational
  
  Skills:
  
  Excel at multitasking and maintain meticulous organization in communications and documentation in fast-paced environments.
• Communication
  
  Skills:
  
  Effective listener and communicator, skilled at building rapport with members and colleagues.
• Adaptability: Comfortable with change and ambiguity and a proven track record in dynamic environments.
• A desire to learn how to use new technologies: We are a technology company focused on interacting with folks…