Financial Analyst, Billing Systems

Financial Analyst, Billing Systems (SaaS)

Reports To:

CFO

Mployer is a leading provider of benefit analytics, empowering employers, employees, and benefits consultants to assess, rate, and communicate the value of employee benefits. By addressing the challenges of rising employer costs and competitive labor markets, Mployer brings transparency to the benefits industry, impacting over 160 million Americans on employer-sponsored health plans.

We are seeking a detail-oriented and analytically driven Financial Analyst, Billing Systems to own and improve our billing and collections infrastructure as the company scales. This is a hybrid position based in our Nashville (West End) office, with regular in-person collaboration.

This role will work directly with the CFO and is designed to grow over time. The initial focus is hands‑on ownership of billing systems, automation, and process improvement. As billing becomes more scalable and efficient, the role will expand into broader finance and revenue operations initiatives.

The ideal candidate has experience in a SaaS or recurring revenue environment, is comfortable working across billing systems and financial data, and enjoys building systems, improving workflows, and solving operational problems.

• Own and operate the company’s billing systems and monthly invoicing processes
• Ensure accurate, timely invoicing across recurring subscription customers
• Reconcile contract terms, rates, billing schedules, and service periods across systems
• Maintain billing integrity across renewals, expansions, pr orations, and amendments

• Manage proactive collections outreach and payment follow-up
• Monitor aging and drive improvements in payment timing and cash flow
• Partner with internal stakeholders to resolve billing questions and discrepancies

• Oversee weekly check payment deposits and ensure proper application to customer accounts
• Perform regular billing and cash reconciliations to support accurate financial reporting
• Coordinate with accounting tools (Quick Books, ) as needed to ensure clean close processes

• Identify opportunities to reduce manual billing work through automation and improved workflows
• Strengthen integrations and controls between billing, CRM, and accounting systems
• Document billing processes and build scalable, repeatable procedures

• Work closely with Finance, Rev Ops, and Partner Success to ensure billing aligns with customer agreements
• Support CFO with reporting, billing insights, and ad hoc analysis related to revenue operations
• As systems mature, take on additional finance and revenue operations initiatives

• 3–5 years of experience in finance, billing, revenue operations, or business analysis
• Hands‑on experience with CRM systems (Hub Spot strongly preferred)
• Experience with subscription billing platforms (Maxio highly desired)
• Strong understanding of recurring revenue billing models and invoicing schedules
• Proven ability to manage collections processes professionally and effectively
• Comfortable working with financial systems and reconciliations (Quick Books experience a plus)
• Advanced Excel / Google Sheets skills; experience improving workflows through automation tools is a bonus
• Highly organized, detail‑oriented, and able to operate with autonomy in a fast‑moving environment

• Billing processes are accurate, automated, and scalable
• Invoicing and collections are timely, predictable, and well‑controlled
• Manual billing effort decreases as systems and workflows improve
• Leadership has confidence in billing data, reconciliations, and AR visibility
• The role expands into broader finance and revenue operations impact over time

This is a high-impact role with direct exposure to executive leadership and meaningful ownership over a critical financial function. The Financial Analyst, Billing Systems will help build a scalable billing foundation while developing into a broader finance and revenue operations partner as the business grows.