Mortgage Loan Closer-Post Closing

This position requires you to live within a 200-mile radius of our Nashville, TN office.

This position is required to be in the office for at least the first week for hands-on training.

After training is completed, your in-office time is at least twice per month, and upon Management request.

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

Review submitted closed mortgage loan documentation for 1st and 2nd liens based on loan program requirements for purchase from Originating Agents (OAs).

Essential duties and responsibilities include the following. Other duties may be assigned.

• Reviews closed mortgage loan documentation to ensure documents are executed properly, mortgage loan meets insurer and Agency guidelines, and Agency is in first lien position; including Closing Disclosure and initial escrows; verify Loan Origination System (LOS) data accuracy within review scope.
• Reviews closed second mortgage loan note and Deed of Trust to ensure Agency is in second lien position and documents are executed correctly; including Closing Disclosure; and verify LOS data accuracy within review scope.
• Provides pertinent loan details – i.e. original collateral tracking – within Encompass Conversation Log.
• Reviews loans to ensure mortgage loans are properly insured by Government Agencies or Private Mortgage Insurance Companies.
• Reviews collateral for accuracy and notifies Investor Delivery Coordinator when cleared for document custodian delivery.
• Maintains a high level of written and oral communication with OAs to ensure accurate and timely receipt of documentation.
• Maintains timely follow-up with the lenders for outstanding documentation to ensure loan purchase prior to First Payment Due Date.
• Works closely with mortgage loan underwriting section to insure accurate loan closing or resolve closing conditions.
• Provides excellent customer service in answering telephones (General Information Line) in a businesslike manner, giving general information to lenders and potential new OAs, answering basic questions from potential borrowers and transferring accurately, when needed, to the appropriate section within Single Family Loan Operations (SFLO); responds to messages on General Information Line.
• Offers support to Final Documents Team when necessary.
• Offers support to other areas in the division, such as data entry or scanning, as necessary or as time allows.

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• High school diploma or equivalent GED.
• Experience in the mortgage lending field; minimum of three years of experience is preferred.
• Recent employment in the mortgage banking field is preferred.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

• Knowledge of compliance requirements for Federal Housing Administration (FHA), Veterans Administration (VA), United States Department of Agriculture/Rural Development (USDA/RD), Federal Home Loan Mortgage Corporation (FHLMC), Federal National Mortgage Association (FNMA), and Private Mortgage Insurance (PMI).
• Knowledge of Loan Product Advisor and Loan Selling Advisor or the ability to learn and understand these quickly.
• Knowledge of TILA-RESPA Integrated Disclosures
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Builds and maintains positive relationships with internal and external constituents.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Ability to exercise good judgment in evaluating complex situations.
• Strong critical thinking skills.
• Ability to adjust to frequent procedural change.
• Documents regularly, thoroughly, accurately, and completely.
• High level of detail and accuracy.
• Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
• Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

• While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
• The employee is regularly required to walk and to reach with hands and arms.
• The employee is occasionally required to stoop, kneel, or crouch.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.