Credit Manager

Assignment Duration: 3 months

Work Arrangement: Remote or Onsite

Position Summary:

The Credit Manager is responsible for managing the company’s credit risk and collections processes to ensure timely payment, healthy cash flow, and minimized bad-debt exposure.

This role oversees customer credit evaluation, accounts receivable collections, dispute resolution, and related policies, while partnering closely with Sales, Finance, and Customer Service to support business growth.

Key Responsibilities:

• Implementing and reviewing the company’s credit and collection policies and procedures
• Managing and overseeing the collection of outstanding debts from clients and customers
• Communicating with customers regarding their accounts and any overdue payments
• Manage the end-to-end collections process to ensure timely payment of outstanding invoices
• Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO)
• Oversee escalations for past-due accounts, including payment plans, account holds, and referrals to external collection agencies or legal counsel as needed
• Resolve billing issues, disputes, and short-payments in coordination with internal teams
• Resolving customer queries and disputes related to invoices
• Prepare regular reports for leadership on credit exposure, overdue accounts, and collection
• Negotiating repayment plans with customers when necessary
• Ensuring compliance with local, state, and federal laws regarding collections and credit practices
• Continuously improve credit and collections processes, tools, and controls
• Implement best practices and automation to enhance efficiency and scalability
• Lead, mentor, and develop credit and collections team
• Other job duties as assigned

Qualification & Experience:

• Bachelor’s degree in Finance, Accounting, Business, or a related field (or equivalent experience)
• [5+] years of experience in credit, collections, or accounts receivable, with at least [2+] years in a supervisory or managerial role
• Strong understanding of credit analysis, collections strategies, and AR processes
• Proven ability to reduce delinquency and improve cash flow
• Excellent communication, negotiation, and conflict-resolution skills
• High attention to detail and strong analytical skills

Knowledge,

Skills and Abilities

:

• Collections strategy and execution
• Financial analysis and reporting
• Cross-functional influence
• Policy development and governance
• Customer-centric problem solving
• Leadership and team development

Education:

• BA/BS degree in Finance, Business or equivalent practical experience