Customer & Operations Associate

Love staying organized, helping customers, and keeping things running smoothly? Join our award-winning team at Signarama Nashville — where your attention to detail and customer focus make a big impact. This is a hands‑on, fast‑paced role where you'll assist customers, manage signage orders, and support our design and production teams. If you're reliable, proactive, and a great communicator, we'd love to meet you!

Signarama Nashville is a fast‑growing sign and graphics company. Our work supports a wide range of clients — from small businesses and startups to well‑known names in the music, fashion, and entertainment industries. Whether it’s a storefront, a tour backdrop, or a custom installation, our team makes it happen behind the scenes.

• Greet and assist walk‑in customers, answer phone/email inquiries
• Guide customers through sign options and gather project details
• Prepare quotes, process payments, and manage order approvals
• Coordinate with our in‑house design and production teams
• Occasionally assist with local deliveries or site surveys
• Keep the front of house organized and professional
• Support light marketing and administrative tasks

• Are detail‑oriented, professional, and great with people
• Can multitask and manage multiple orders at once
• Are comfortable using macOS (and occasionally Windows), and confident learning new software (experience with Quick Books is a plus)
• Have strong grammar, spelling, and written communication
• Love variety and want to grow your skills in a creative industry

• Consistent Mon–Fri schedule, 9AM–4PM (35 hours/week), giving you your evenings and weekends free!
• Healthcare plans with $200/month employer reimbursement (eligible after 90 days, with increases based on length of employment)
• IRA or Roth IRA retirement options with 3% employer match on IRA (eligible after 1 year)
• Occasional access to client‑provided perks
• Build valuable skills in sales, customer service, and operations — with opportunities to support other areas such as design and production

This is an entry‑level customer and operations support role with opportunities for growth and increased responsibility based on performance and tenure.