Entertainment & Gaming Attendant, Customer Service Rep

Overview

SP+, a Metropolis company, is an artificial intelligence organization that applies computer vision to create checkout‑free parking experiences. Our system eliminates the need for tickets, machines, apps, or credit cards, allowing customers to simply “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe. Today, we are reinventing parking because it is everywhere and impacts everyone. Tomorrow, we will enable checkout‑free experiences wherever you go, giving back our most valuable asset, time.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers who have forgotten where they parked their vehicle.
• Ensure presence at work every scheduled day, on time and in uniform.
• Courteously assist customers by answering any questions they may have. If needed, direct the customer to the Facility Manager for further assistance.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills and etc. to garage office.
• Substitute for valets when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage, major streets, landmarks and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Education/Experience Required Less than high school education or one month related experience, training or an equivalent combination of education and experience.

License Requirement A valid state‑issued driver’s license with a current address and acceptable driving record if the employee is expected to drive a company vehicle or travel on company business.

Availability to Work Special shift requirements, if any, may vary depending on a location’s hiring needs. Availability to work 2nd shift, 3rd shift and/or week‑ends may be required.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to present information orally in one‑on‑one situations to customers and other employees.

Mathematical Skills Ability to add, subtract, two‑digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.

Appearance Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands The employee is regularly required to stand, walk and use hands to handle cash and equipment. The employee is occasionally required to sit, climb or balance and must occasionally lift and/or move up to 25 pounds.

Salary Range $14.00 - $16.00 per hour.

Benefits Eligible employees will participate in medical, dental, vision, flexible spending accounts, short‑term and long‑term disability, life insurance, accident insurance, 401(k) and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

US‑TN‑NASHVILLE

• Seniority level Entry level
• Employment type Full‑time
• Job function Management and Manufacturing
• Industry Software Development