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Customer Success Mgr./ CSM Bilingual

Senior Customer Service Operations Leader — Hybrid

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Medicare
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
  • Management
Salary/Wage Range or Industry Benchmark: 55900 - 123500 USD Yearly USD 55900.00 123500.00 YEAR
Job Description & How to Apply Below
A healthcare services company based in Nashville is seeking a Customer Service Supervisor to lead a team of customer service representatives. This role requires 5+ years of call center experience and excellent interpersonal skills. You will supervise daily operations, provide guidance, and monitor service standards in a hybrid work environment, requiring 3 days in office and 2 days remote. Competitive compensation ranges from $55,900 to $123,500 based on experience.
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Position Requirements
10+ Years work experience
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