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Retention SMB Customer Success Manager

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: UPS Supply Chain Solutions
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Position: Growth & Retention SMB Customer Success Manager
A global logistics company is seeking a Signature Customer Success Account Manager to manage customer accounts in Nashville and Clarksville, TN. You will focus on driving customer satisfaction and retention, leveraging data and reporting. The role requires strong organizational skills and data-driven decision-making to manage a portfolio of accounts, ensuring customer success with our solutions. The ideal candidate has experience in sales and customer success, and is proficient in CRM systems and Excel.
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