Call Center Representative

Company Description

At Talent Bridge Solutions, we specialize in connecting motivated professionals with organizations that value excellence, reliability, and long-term growth. We are committed to creating work environments where individuals can develop their skills, build meaningful careers, and contribute to high-performing teams. Our approach is people-centered, professional, and driven by quality.

Job Description

We are seeking a dedicated and detail-oriented Call Center Representative to join our growing team in Nashville, TN. In this role, you will serve as a key point of contact between the company and its clients, delivering clear, professional, and efficient communication while maintaining a high standard of service.

This position is ideal for individuals who are confident communicators, organized, and eager to grow within a structured and supportive environment.

Responsibilities

• Handle inbound and outbound calls in a professional and courteous manner
• Provide accurate information and assistance to customers and clients
• Document interactions clearly and maintain updated records
• Resolve inquiries efficiently while following established procedures
• Collaborate with internal teams to ensure service quality and consistency
• Maintain confidentiality and professionalism at all times

Qualifications

• Strong verbal and written communication skills
• Ability to remain calm, focused, and professional in a fast-paced environment
• Basic computer proficiency and ability to learn internal systems
• Strong attention to detail and organizational skills
• Positive attitude and willingness to contribute to team success

Additional Information

• Competitive salary between $46,000 and $49,000 per year
• Opportunities for professional growth and career advancement
• Supportive and structured work environment
• Ongoing training and skill development
• Stable full-time position