Call Center Analyst – Onsite; Nashville
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-01-28
Listing for:
Maximus
Full Time
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
A leading service provider in Nashville is seeking a Call Analyst Level 1 to manage incoming calls from law enforcement agencies. This role requires excellent listening and computer skills and the ability to perform well under pressure. Responsibilities include documenting calls and providing accurate information to callers. The position operates 24/7, requiring flexibility with shift hours. Ideal candidates have 1-3 years of experience in a call center environment and must work onsite in Nashville.
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