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Information Desk Operator

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Nashville General Hospital
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 50000 USD Yearly USD 50000.00 YEAR
Job Description & How to Apply Below

Information Desk Operator, Telecommunications

Nashville General Hospital is hiring for an Information Desk Operator for Telecommunications as a full time job in Nashville, Tennessee.

This position is responsible for answering calls, inquiries, and maintaining records.

Information Desk Operator

Roles And Responsibilities
  • Answering incoming calls and directing calls to the proper department; transferring calls; routing emergency calls.
  • Placing long distance and local calls as required.
  • Paging appropriate personnel.
  • Answering inquiries when possible.
  • Assisting in maintaining up-to-date listings and files.
  • Maintaining records of station calls.
Required

Skills and Qualifications
  • High School Diploma (Equivalent)
  • One year switchboard operator experience.
  • Excellent communication skills.
About Nashville General Hospital

Nashville General Hospital (NGH) is Nashville’s original community‑based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.

Our Benefits Include
  • Medical, Dental, and Vision Insurance within first 31 days of employment
  • Programs to reduce share of deductible and total out‑of‑pocket expenses
  • Metro Health Incentive Program - Access to high quality healthcare without incurring out‑of‑pocket expenses
  • Short and Long‑Term Disability - up to 60% of eligible weekly pay
  • Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
  • 401(k) Retirement Plan - eligible up to IRS max limits and includes company contribution
  • Shift and Weekend Differential Pay Offered on Nights and Weekends
  • Tuition Reimbursement for employee and dependents
  • 12 paid holidays - any holiday worked is another holiday banked
  • Flexible Spending Accounts
  • Free Parking for all employees

Join our team at Nashville General Hospital. Apply today!

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