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Bilingual Customer Service Rep

GenAI-Driven Customer Service Transformation Consultant

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Job Description & How to Apply Below
A leading digital agency in Nashville is looking for a customer service expert to optimize and transform their customer service solutions. The ideal candidate will have experience leading transformations, knowledge in leveraging GenAI for enhancements, and a strong understanding of both front and back-office functions. A collaborative mindset along with excellent leadership and communication skills is essential. This role provides the opportunity to contribute significantly within a fast-paced and innovative environment.
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