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Information Desk Operator

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Nashville General Hospital
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 15 - 20 USD Hourly USD 15.00 20.00 HOUR
Job Description & How to Apply Below

Information Desk Operator, Telecommunications

Nashville General Hospital is hiring an Information Desk Operator for Telecommunications as a full time position in Nashville, Tennessee. This position is responsible for answering calls, inquires, and maintaining records.

Roles and Responsibilities
  • Answer incoming calls and direct calls to the proper department; transfer calls; route emergency calls.
  • Place long distance and local calls as required.
  • Page appropriate personnel.
  • Answer inquiries when possible.
  • Assist in maintaining up-to-date listings and files.
  • Maintain records of station calls.
Required Skills and qualifications
  • High School Diploma (Equivalent)
  • One year switchboard operator experience.
  • Excellent communication skills.
About Nashville General Hospital

Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.

Our benefits include:
  • Medical, Dental, and Vision Insurance within first 31 days of employment
  • Programs to reduce share of deductible and total out-of-pocket expenses
  • Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
  • Short and Long-Term Disability - up to 60% of eligible weekly pay
  • Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
  • 401K Retirement Plan - eligible up to IRS max limits and includes company contribution
  • Shift and Weekend Differential Pay Offered on Nights and Weekends
  • Tuition Reimbursement for employee and dependents
  • 12 paid holidays - any holiday worked is another holiday banked
  • Flexible Spending Accounts
  • Free Parking for all employees

Join our team at Nashville General Hospital. Apply today!

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