Host, Customer Service/HelpDesk, Customer Service Rep
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-01-19
Listing for:
Goodfellas Pizzeria
Full Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Bilingual, Customer Success Mgr./ CSM -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
In order to be successful as a Host, candidates will have a variety of duties to complete. Their main responsibility will be greeting customers at the door as they arrive, but other duties to note include:
Host Responsibilities- Guest Management: Handling guest lists, check-in procedures, and table reservations.
- Customer Service: Providing a welcoming atmosphere, addressing guest inquiries, and ensuring customer satisfaction.
- VIP Services: Coordinating VIP table reservations and bottle service.
- Guest Relations: Answer questions about the food and beverage menu, as needed.
- Table Management: Understand the needs of wait staff to ensure sections are not overcrowded.
- Communication: Interacting with guests, staff, and management to facilitate a positive experience.
- Problem Solving: Addressing customer complaints and resolving issues efficiently.
- Promotional
Activities:
In some cases, hosts may also be involved in promoting the club or specific events.
In essence, a host is the face of the Wiseguy Lounge, responsible for making a positive first impression and ensuring guests have an enjoyable time.
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