Director, Strategic Partnerships

Overview

Job Title Director, Strategic Partnerships

The Director of Strategic Partnerships will lead the development and execution of C&W Services’ Partner Alliance Program, a critical component of our growth strategy designed to accelerate revenue, expand capabilities, and create long-term community impact.

This role is highly program- and project-management driven
, responsible for identifying, onboarding, and managing a portfolio of strategic partners across three core dimensions of our partnership strategy—the Three C’s:

• Commercial – driving revenue, pipeline, and joint go-to-market opportunities
• Capabilities – expanding and enhancing service offerings through complementary partners
• Community – aligning with partners that share our values and commitment to social and economic impact

This initial hire will focus primarily on Commercial and Capabilities partnerships
, while helping to establish the foundation, frameworks, and relationships that will allow the Community pillar to scale over time.

Partnership Strategy & Development (Commercial + Capabilities Focus)

• Research, identify, and prioritize potential strategic partners aligned to commercial growth and service capability expansion.
• Lead outreach, discovery conversations, and relationship development with prospective partners.
• Evaluate partners against the Three C’s framework
  , with near-term emphasis on revenue generation and capability enhancement.
• Support leadership in structuring and negotiating partnership agreements, teaming arrangements, and strategic alliances.

Partner Workshops & Opportunity Discovery

• Plan, facilitate, and lead structured partner workshops (virtual and in-person) using C&W Services’ standardized Partner Alliance framework.
• Identify joint commercial opportunities, co-designed solutions, and priority pursuits emerging from partner discussions.
• Translate workshop outputs into actionable plans, pursuits, timelines, and ownership.

Business Development & Pipeline Management (Commercial)

• Partner closely with the business development organization to project-manage partner-driven pipeline opportunities.
• Facilitate discussions between partner teams and internal BD leaders to ensure the right conversations are happening at the right levels.
• Track opportunities, deadlines, next steps, and accountability across multiple partners and pursuits.
• Support co-selling motions, pursuit strategy alignment, and opportunity vetting.

Internal Enablement & Operational Integration (Capabilities)

• Introduce partners to appropriate geographic, operational, and functional leaders across C&W Services.
• Ensure partners are well-integrated into internal operating structures and understand how to engage with C&W Services teams.
• Serve as the central point of coordination between partners and internal stakeholders.

Community Alignment & Program Foundation

• Incorporate community and values alignment into partner evaluation and engagement discussions.
• Collaborate with leadership to help define how community-focused partnerships are identified, measured, and communicated.
• Support marketing, PR, and leadership on partnership announcements, impact storytelling, and program updates related to community outcomes.
• Help lay the groundwork for future expansion of the Community partnership pillar.

People Leadership & Team Development

• Manage and develop direct report(s) supporting partnership operations, enablement, or pipeline management.
• Provide coaching, prioritization, and accountability to ensure consistent execution of partnership initiatives.
• Scale team structure and responsibilities as the Partner Alliance Program grows.

Program Operations, Metrics & Governance

• Manage multiple partners and initiatives simultaneously with strong discipline around timelines and outcomes.
• Track and report key partnership metrics, including:
  • Partner-driven pipeline and pursuits
  • Revenue realized or influenced
  • Partner activity and engagement levels
• Develop executive-ready dashboards, scorecards, and updates to demonstrate value creation and impact.

Experience

• Bachelor’s degree and/or MBA or advanced degree preferred, but not required; 7+ years of experience in strategic partnerships,…