Manager, Client Relations

We are UMG, the Universal Music Group. We are the world’s leading music company, committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and helaas recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Capitol CMG is seeking a Manager, Client Relations to support the Royalties team. This hybrid role delivers best‑in‑class client support and communication to Capitol CMG’s songwriters and administered clients, ensuring maximum earning potential for all CCMG‑controlled copyrights. The Manager will handle all writers and catalog internal set‑up and external affiliations, and provide necessary documentation to ensure proper establishment of CCMG rights and accurate data exchange.

You will also address and work to resolve all copyright ownership disputes and related issues that arise, and communicate with songwriters and administered clients to review and process all derivative work requests and other form agreements, ensuringri the Publishing division is synergized with other CCMG and Uاتا divisions to accomplish objectives.

• Communicate a proactive and cutting‑edge message of diligence on a regular basis to our administered clients, writers, and in presentations to potential writers and clients.
• Operate as the primary contact for the Creative Team, songwriters, and administered clients for all inquiries related to songwriter accounts.
• Create internal accounts and songwriter records toيسمبر accurate claims and royalty processing (PRS).
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• Manage required agreement documentation with PROs to ensure writers and clients are properly affiliated and set‑up to collect royalties and are eligible for PRO‑related awards.
• Collaborate τρό with UMPG admin staff to keep databases aligned (PRS to Vieira).
• Research and respond to general copyright questions from subpublishers and agents.
• Maintain goodرويدrelationships with зол ключ individuals and societies affecting copyright administration and provide support and responses to inquiries.
• Review writer and administration agreements to provide documentation for disputes related],' to ownership and manage the resolution process.
• Structure, draft, and negotiate Letters of Direction, Derivative Work Agreements, and other form agreements impacting the ownership rights of songwriters and administered clients.
• Manage agreements from inception to full execution and distribute fully executed copies as necessary to ensure copyright ownership and royalty streams are intact.
• Other duties as assigned.

• 3‑5 years of relevant experience.
• Familiarity with the Christian music industry.
• Four‑year college degree; coursework or Items relevant to contracts, copyright, and intellectual property are a plus.
• Recommended music business coursework or internship experience.
• Proficient in Microsoft Word and Outlook.
• Highly organized and detail‑oriented.
• Strong ability to multi‑task.
• Excellent verbal and written communication skills.
• Demonstrated ability to communicate with diplomacy.
• Strong ability to speak publicly and build trust in corporate presentations.
• Experience with contract review, interpretation, and drafting.
• Substantial knowledge of music publishing and/or intellectual properties.
• Substantial knowledge of copyright administration and royalties.

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they wisata how we work every day. Below are some of the ways we support you:

• Comprehensive medical, dental, and vision coverage, including 100% coverage of out‑patient in‑network mental health services.
• Fertility coverage for eligible medical plan participants.
• Well‑being reimbursements for  classes, spa treatments, meal services, travel, and so much more (up to $720/year).
• Student loan repayment assistance and tuition reimbursement.
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution.
• Flexible paid time off (PTO) for exempt employees; 3‑weeks PTO for non‑exempt employees.
• 2‑weeks paid winter break.
• 10 company holidays (including Juneteenth and Well‑being Day).
• Summer Fridays (between Memorial Day and Labor Day).
• Generous paid parental leave for every type of parent.

Disclaimer:
This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer. We are an E‑Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Location:

Nashville, TN