Product Manager - Customer Relationship Management

Product Manager - Customer Relationship Management

Requisition

Nashville, TN, US, 37214

Pay Type:

Salary

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment:
We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

Learn more at  ()

Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers’ challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions that save time, perform reliably and protect our communities. We are devoted to building partnerships rooted in trust in reflection of our Elevate promise that Nobody Covers You Better™.

Elevate is part of the Amrize family of brands. Visit  to learn more.

We’re seeking a Product Manager - Customer Relationship Management who’s ready to be part of a people-first company offering best-in‑class products, exceptional training, and deep industry pride—all built to help our partners and team succeed.

Amrize Building Envelope (ABE) is accelerating their Customer Relationship Management (CRM) Transformation and the experienced Digital Product Manager, Sales Enablement on the Marketing Digital team will unlock the power of digital to differentiate ABE from the competition and disrupt the roofing industry.

Commercial excellence is a strategic priority for ABE and this amazing and enthusiastic individual will be responsible for delivering capabilities that enable and evolve the Sales Enablement digital product, which are critical to that priority and will also be a CRM champion to drive maturity internally and externally. To achieve this, this individual will have a strong technical understanding, excellent product management skills, and the motivation to achieve results in a fast-paced environment.

This role is a great fit for someone who has Salesforce experience, a mature Agile mindset and understands how customer data and insights enable decisions and personalization across the customer journey.

• Define and own product vision, roadmap, and success metrics aligned to business strategy and commercial excellence objectives
• Identify and prioritize product initiatives based on business impact, ROI, customer value, and strategic fit
• Develop business cases and success criteria for product investments
• Track and communicate realized business outcomes (revenue growth, cost savings, efficiency, customer satisfaction)

• Serve as the primary business liaison across Sales, Marketing, and Customer Service stakeholders and development teams
• Facilitate discovery to identify opportunities and translate stakeholder needs into clear product outcomes and priorities
• Continually manage expectations and dependencies across groups

• Own product backlog prioritization based on business value and strategic alignment
• Partner with Amrize IT and vendor development teams to ensure initiatives remain focused on desired outcomes rather than outputs
• Support release planning, adoption, and change management to maximize impact
• Ensure alignment with enterprise IT and SOX governance, funding models, and portfolio priorities

• Define KPIs and scorecards to measure product performance and value delivery
• Analyze product performance and market trends to inform roadmap adjustments
• Champion continuous improvement…