Sr Account Manager - Mass Sales

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Senior Account Manager Mass
Department:
North America Sales

Reports To:

Sr Director Mass Sales, North America
FLSA Status:
Exempt

Location:

Nashville, TN

SVP Worldwide - home to the iconic brands SINGER®, HUSQVARNA VIKING®, PFAFF®, and CREATIVATE - is the world’s largest consumer sewing machine company. For over 170 years, we’ve inspired makers everywhere, from seasoned sewists to first‑time creators. Headquartered in Nashville, TN, with offices in Milan, Mexico City, and Singapore and sales offices, R&D labs, manufacturing hubs, and distribution centers around the world — our reach is truly global.

At SVP Worldwide, we live our values:
Think Like Our Customer, Be Curious and Creative, Include Others and Be Transparent. We’re building a connected, inclusive, and customer‑first culture where passionate people can thrive. With an ever‑growing portfolio that includes sewing, embroidery & crafting machines, accessories, notions, garment care, and creative software, there’s never been a more exciting time to join our team. Ready to help shape the future of sewing and crafting?

Explore your next career move with us today.

The Senior Account Manager of Mass Sales will be responsible for developing, leading, and fostering a collaborative business partnership between SVP Worldwide and North America Mass customers across North America to deliver profitable growth against SVP Worldwide’s entire portfolio of iconic brands and accessories. This leader will execute the overall sales vision to maximize market share, including category growth, and track key measures and metrics to drive business results.

This position requires an agile, strategic leader who can be hands‑on and lead the mass account business, collaborate cross‑functionally with multiple stakeholders and has a strength in financial acumen.

• Collaborate, develop and execute the strategic direction and vision of North America’s Mass business.
• Collaborate, develop, and execute product and go‑to‑market strategies that deliver strategic and financial objectives with a win‑win mindset for both the company and customer.
• Manage all aspects of the partnership through direct and cross‑functional teams, including tracking metrics, costs and business drivers to make quality business decisions.
• Partner with Supply Chain to ensure timely and accurate fulfillment of product orders and ensure high level of customer satisfaction.
• Analyze market and customer trends in collaboration with NA Marketing to influence innovation and SVP Worldwide’s brand positioning.
• Collaborate with cross‑functional partners (Marketing, IT, Supply Chain, Customer Service, Finance and Legal) and external vendors, to optimize growth and profitability.
• Forecast business opportunities and internal resources required to ensure continued growth and success.
• Perform special assignments as needed.

• Bachelor's degree from an accredited university or college required, MBA preferred.
• 5+ years of relevant sales leadership experience in consumer goods and/or durable goods, supporting Mass Retailers and eCommerce channels.
• 3+ years of experience leading the Amazon business in North America (USA and Canada) with a track record of delivering sustainable and profitable growth.

• Strategic thinker with the ability to identify both short and long growth opportunities based on in‑depth understanding of both company and customer strategies.
• Strong business acumen including expertise in financial practices, operations, and experience in long‑range, annual, product and financial planning.
• Effectively influence decision makers to move to execution and provides proactive solutions against potential hurdles along the way.
• Strong critical thinking skills and the ability to analyze, summarize, and effectively present data to executive senior leaders.
• Experience working with cross‑functional teams.
• Results driven, takes initiative, showcases resilience and is able to effectively work in a flexible, fast‑paced team environment.
• Collaborative approach, builds trust quickly,…