Venue & Facilities Coordinator

We are seeking a detail-oriented and client-focused Venue & Facilities Coordinator to support the operations of

our venue and ensure seamless, high-quality experience for every guest. This role serves as the backbone of

daily operations, working closely with the Venue & Facilities Director to manage client communications,

coordinate event logistics, and maintain the integrity of our facility.

The coordinator is responsible for managing the details that elevate client experiences, from scheduling tours

and updating CRM systems to overseeing event setup and breakdown. This is a hands-on role that requires

adaptability, strong communication skills, and a passion for delivering excellence.

• A Team Player – You thrive in collaborative environments, supporting both leadership and clients.
• A Detail-Oriented Organizer – You manage multiple moving parts with precision.
• A Creative Communicator – You bring fresh ideas to marketing and client engagement.
• A Flexible Problem-Solver – You adapt quickly to changing client needs and event dynamics

Client & Event Coordination

Respond promptly to client inquiries and schedule tours. Maintain CRM records, contracts, and event timelines. Support clients and vendors with load-in/load-out and enforce venue policies. Oversee event setup and breakdown, ensuring smooth operations.

Marketing & Communication Support

Draft and schedule social media posts, newsletters, and vendor spotlights. Collect event photography and content for marketing use. Assist in maintaining the venue’s website and online presence.

Facilities Management

Conduct daily walkthroughs to ensure venue readiness. Report and coordinate maintenance needs with vendors. Support housekeeping and security coordination as required.

Administrative Support

Track proposals, invoices, and client communications. Aid with data reporting and post-event feedback collection.

Qualifications

2+ years in event coordination, hospitality, or facility operations.

Strong organizational and communication skills.

Proficiency in CRM systems, Microsoft Office, and social media platforms.

Knowledge of event logistics, scheduling, and vendor coordination.

Ability to work a flexible schedule, including evenings and weekends.

A client-first mindset with the ability to remain calm under pressure.

Afer the successful completion of a two-month probatonary period following your full-tme start date, you will be eligible for the following benefits:

Insurance: Comprehensive medical, dental, and vision coverage with 100% of employee premiums for coverage of the employee paid by Nashville Opera. Coverage for family members is available with premiums paid by the employee.

• Paid Time Off (PTO): Ten (10) sick or personal days in your first year.
• Vacaton:
  Five (5) vacaton days afer six months of employment, then accruing at the regular rate of ten (10) days per year afer your first anniversary.
• Additonal Time Off:
  Fridays off in July
• One (1) paid “Rest & Recharge” day after each opera producton
• Holidays as outlined in the employee handbook