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Business Process Manager

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Vanderbilt University Medical Center
Full Time position
Listed on 2026-01-24
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
Job Description & How to Apply Below

Discover Vanderbilt University Medical Center
:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated.

It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization

Life Flight Administration

Job Summary

Responsible for analyzing data, communicating, and validating request for improvements to business processes, practices, financial data, and information systems by serving as a liaison between stakeholders. Understand business problems and opportunities in the framework of requirements, and recommend solutions that will enable the organization to achieve its objectives. Collaborate with others to manage financial business reporting, monitor and maintain budget processes, and provide services.

Key Responsibilities
  • Ensures the most effective operation of the area through program development and management, process improvement and coordination of processes across functions.
  • Manage and support business functions within the department.
  • Ensure that strategic goals are met, analyze and apply strategic elements effectively.
  • Collect data, evaluate information, present options and recommendations, clearly communicate decisions, and collaborate with others on team.
  • Develop communications that support strategic and operational improvement plans to include presentations, proposals, policy and procedures, and business summaries.
Technical Capabilities
  • Clerical/Administrative (Advanced):
    Clerical/Administration is a skill which includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among the duties are:
    Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and Typing.
  • Operations Planning (Intermediate):
    Anticipates resource needs to meet objectives and implements appropriate processes.
  • Business Results (Intermediate):
    Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.
  • Compliance (Intermediate):
    Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
  • Human Resources Policies and Procedures (Intermediate):
    Knowledge, adherence and application of human resources policies and procedures.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities
  • Organizational Impact:
    Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
  • Problem Solving/ Complexity of work:
    Analyzes moderately complex problems using technical experience and judgment.
  • Breadth of Knowledge:
    Has…
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