Business Process Manager; VUH Surgery Segment – ON SITE

Overview

Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged.

Surgery Segment Admin

As the Business Process Manager, you will play a vital role as part of the Vanderbilt University Hospital (VUH) Surgery Segment Triad Leadership Team and the Women’s Health Triad Leadership Team. Reporting directly to the Associate Operating Officer (AOO) of the VUH Surgery Segment, you will provide advanced business process and administrative support to segment leaders, ensuring the seamless operation of critical functions.

Additionally, you will collaborate as a member of the VUH Administration Support Team, contributing to the overall administrative and operational success of the VUH administration offices.

• Coordinate and manage complex calendars for the Associate Operating Officer (AOO) and Associate Nursing Officer (ANO).
• Access, analyze, and interpret data—including financial data—to support informed decision‑making and strategic planning.
• Serve as a liaison between stakeholders to communicate and validate requests for process improvements, practices, and information systems.
• Assess business challenges and opportunities, recommend solutions, and enable the organization to achieve its goals.
• Collaborate with team members to manage financial reporting, monitor budgets, and maintain efficient budgetary processes.
• Represent the Surgery Triad Leadership Team in a professional manner, interacting daily with VUMC leadership, key stakeholders, and administrative professionals.
• Handle sensitive and confidential information with the highest level of discretion and professionalism.

• Strong organizational skills with a proven ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Exceptional written and verbal communication skills, with the ability to interact effectively with diverse teams and stakeholders.
• Analytical mindset with experience in data analysis, financial reporting, and process improvement.
• Proven ability to work independently while also contributing as a collaborative team member.
• High level of initiative, flexibility, and adaptability to changing priorities and needs.

Organizational Impact:
Executes job responsibilities with an understanding of how output would affect and impact other areas related to own job area/team. Problem Solving/Complexity of Work:
Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge:
Has expanded knowledge gained through experience within a professional area. Team Interaction:
Provides informal guidance and support to team members.

• Supporting Colleagues:
  Develops Self and Others;
  Builds and Maintains Relationships;
  Communicates Effectively.
• Delivering Excellent Services:
  Serves Others with Compassion;
  Solves Complex Problems;
  Offers Meaningful Advice and Support.
• Managing Resources Effectively:
  Demonstrates Accountability;
  Stewards Organizational Resources;
  Makes Data‑Driven Decisions.
• Fostering Innovation:
  Generates New Ideas;
  Applies Technology;
  Adapts to Change.

This role offers the opportunity to make a meaningful impact by supporting the operational and strategic goals of the VUH Surgery Segment and Women’s Health teams. You will work alongside dedicated professionals in a collaborative and supportive environment, contributing to the advancement of healthcare excellence at Vanderbilt University Medical Center.

• Bachelor’s degree (or equivalent experience)
• 3 years of relevant experience
• Strong proficiency in Microsoft Office:
  Word, Excel, Outlook, PowerPoint, Teams Premium
• Priority given to candidates with experience in Tableau, SharePoint, Work Day, and PO Management
• Ability to effectively and comfortably communicate with all levels of personnel, especially executive-level team members

On‑site at the Main Vanderbilt Medical Center campus, North Tower on Medical Center Dr. Monday‑Friday, traditional daytime business hours.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.