Receptionist, Administrative​/Clerical

Receptionist

H&R Block is an equal opportunity employer committed to diversity, equity, and inclusion. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a high-performing, connected culture where everyone feels they belong.

This seasonal Client Service Professional/Receptionist focuses on delivering exceptional client experiences by answering phones, greeting clients warmly, matching them with the right tax professional, scheduling appointments, and ensuring all client needs are met in person, over the phone, or virtually.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales or marketing experience (desirable).
• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Proficiency with Microsoft Office and general computer skills.
• Strong organizational and time‑management skills.
• Ability to multitask.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements).

We remain committed to building a connected culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.