Payroll Tax Specialist

Reports To: Vice President of Payroll Tax

Location: Remote, out of Nashville, TN

Flex HR is a fast-growing HR outsourcing company co-located in Atlanta and Chicago. We work with companies in a variety of industries to help them manage their human resources and payroll. We are a team of professionals who consistently provide our clients with white-glove customer service. We are looking for a positive, self-motivated, dedicated, skilled, customer-focused, and detail-oriented person to join our team and organization.

The Payroll Tax Manager performs payroll tax-related functions, including tax notice research, audit, and resolution, fields payroll tax compliance questions from internal and external stakeholders, and reviews payroll reporting in a multi-site, multi-state, high-volume environment. The Payroll Tax Manager provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes, and reporting.

• Set up income tax withholding, unemployment, and other employer payroll tax accounts for various states and municipalities for clients.
• Research and resolve payroll tax notices, including calling state and local tax agencies to discuss revenue or unemployment insurance agents.
• Audit payroll platforms and state tax portals to ensure all tax account information is complete and employer tax returns and payments are filed in a timely manner.
• Have previous detailed knowledge of multi-state employer tax law.
• Be organized, detail oriented, and self-managed to oversee and follow up on outstanding tax notices with the appropriate agency, payroll platform, or key stakeholder.
• Work with the accounting department within a client to ensure that the coding is correct for the general ledger.
• Handle all tax change requests in the payroll systems.
• Follow appropriate workflows and procedures for the payroll tax department.
• Maintain knowledge of rules and laws which govern payroll administration practices including taxation, benefits, and state & federal regulations.
• Ensure that payroll-related transactions are processed in compliance with external and internal policies.
• Reconcile errors and maintain/document all payroll records.
• Reconcile general ledger regarding payroll transactions.
• Must use their cell phone to monitor client needs including uploading Flex HR emails to their phone.
• Other assignments and projects assigned by management.

• Be part of an organization that is team-based, positive and helpful.
• Continue to learn in your field and make improvements with your HR knowledge.
• Help to think critically about how to solve problems and how to work smarter, not harder.

• A minimum of an associate’s degree in a related field or equivalent work experience (a plus).
• Minimum of 2-3 years of high-volume payroll tax related experience.
• CPA firm or state tax agency experience a plus.
• Experience running payroll within multiple US States a plus.
• Be able to work in a high energy, fast paced environment to provide ease of doing business while delivering high quality and exceptional service.
• Demonstrate strong discipline to work independently, prioritize and manage workload including balancing the time between calls and processing requests for multiple clients.
• ADP, Paycor, Quick Books, Netchex, Paycom and Paylocity payroll systems experience a plus.

• Demonstrated excellence in research, customer service, and written communications.
• Experience with multiple payroll platforms is helpful.
• Be part of an organization that is team-based, positive and helpful.
• Continue to learn in your field and make improvements at processing payroll.
• Help to think critically about how to solve problems and how to work smarter, not harder.

• Comprehensive medical/dental/vision benefits with a significant portion of the benefit premium covered by the company.
• Health savings account, flexible spending account and dependent care spending account.
• Company paid employee assistance program (EAP) and short-term disability.
• 401(k) plan with a 4% company match.
• Flexible paid time off starting at 3 weeks per year; increases with length of service.
• 12 paid holidays annually.
• Educational assistance provided.
• Company wellness program offers multiple presentations and provides access to one-on-one sessions with a wellness coach, with partial reimbursement available.