Maintenance Caseworker II - Adult Medicaid

Overview

Primary Purpose – The Income Maintenance Caseworker II position is responsible for establishing eligibility for Medicaid applicants, maintaining an ongoing caseload, and completing monthly recertifications for Private Living Medicaid, utilizing NCFAST. The caseworker must be easily accessible to their clients, representatives, Power of Attorney’s, hospital staff, and attorneys regarding eligibility. Reacting to reported changes in an appropriate and timely manner is required.

This worker is required to read and interpret Medicaid policy for all program areas, along with Dear County Director Letters, Change Notices, and Job Aids as issued by the State/NCFAST. This caseworker must interact and communicate exceptionally well with supervisors, co-workers, hospital staff, and the public.

This position is from 8:00 am until 5:00 pm, Monday through Friday with one hour for lunch. Overtime is required as needed and will include overtime during the week and on weekends, on occasion.

The worker in this position will take applications and determine eligibility for MAA, MAB, MAD, MQB, HCWD, FPP, and MCV when applicable. The worker will take courtesy applications for surrounding counties when applicable.