FCMA Lead Worker

Primary Purpose

Family & Children's Medicaid Recertification Team Lead Worker. FCMA and NC Fast experience required. Training, and Second Party Reviews experience preferred.

The Income Maintenance Caseworker III (Lead Worker) position is responsible for conducting 2nd party reviews in the Family & Children’s Medicaid program for the purpose of (Resource Management) in all program areas. The worker will assist the Family & Children’s Medicaid Supervisors and Staff Development in training and administration of the Medicaid programs for all areas. This worker will assist with the intake and recertification process when needed, including determination of eligibility for all program areas.

This worker is responsible for determining and managing Foster Care and Adoption Medicaid, Breast and Cervical Cancer Medicaid and a specialized caseload. Flexibility and adaptability are critical as this position serves as a “fill-in” at times when workers are out for an extended period or there is a vacancy. The worker is responsible for keying and processing all cases, recertifications and all other information within NC Fast.

This worker is required to read and interpret Medicaid policy for all program areas, along with Dear County Director Letters, Change Notices, and Job Aids as issued by the State/NCFAST. This caseworker must interact and communicate exceptionally well with supervisors, co-workers, attorneys and the public. This person must be able to tolerate workers with different personalities, as well as those who work differently and at a different pace than others.

This position is from 8:00 am until 5:00 pm, Monday through Friday with one hour for lunch. Overtime is required as needed and will include overtime during the week and/or on weekends, on occasion.