BMW BDC Representative

Job Summary

BDC Representatives act as a liaison between the sales department and prospective customers searching for either a new or pre‑owned vehicle. The position is mainly focused on scheduling sales appointments while also supporting other functions of the sales department as necessary.

• Handles guest correspondences with a focus on 100% customer satisfaction
• Receives inbound communication on new and pre‑owned vehicles
• Conducts outbound communication on new and pre‑owned vehicles
• Project a friendly and helpful demeanor while answering questions and inquiries from customers, and providing general or related vehicle information
• Maintain and communicate exceptional product inventory knowledge
• Gather and track customer data as directed and accurately enter into CRM
• Facilitate timely follow up on internet leads
• Employee must be onsite to perform job duties
• Performs other related duties consistent with the role and function of the specification as assigned

• Excellent verbal and written communication skills
• Ability to work both independently and collaboratively
• Analytical problem solving and multi‑tasking
• Excellent organizational skills and attention to detail

• Competitive Compensation
• Paid Time Off:
  Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution
• Employee Assistance Program (EAP)
• Insurance:
  Medical, Dental, Vision, Accident
• Disability Coverage:
  Short Term & Long Term
• Voluntary Life and AD&D Coverage
• Employer Paid Life Insurance Policy

Tulley is a family‑owned business that has been a trusted name in the local business community since 1957. We provide career opportunities that promote personal growth, learning, work‑life balance, and equality.

Tulley Automotive Group is an equal opportunity employer committed to creating an environment that celebrates all individual differences and provides equal employment opportunities to all applicants and employees.