Regional Sales​/Service Manager - Northeast

Regional Sales/Service Manager – Northeast

Salary Range: $90,000 plus commission

Commission Plan: Position comes with a quarterly commission plan based on maintaining existing business and business growth.

Functional Role
:
The Regional Sales/Service Manager, RSSM–Northeast conducts him or herself as the “owner” of the region; provides direct sales leadership to a region.

The customer focus will be on all PAPER MILLS in the region with a strategic focus on Winders and Rewinders that fit our current product strategy.

The RSSM will have close customer relationships that will range from maintenance, personnel, shift supervisors, engineers, machine personnel, and top operations leadership. The Account Manager will be a key member of the North American Leadership Team.

This position is a critical interface to the JSI customers. Working hand in hand with the account managers, he or she will support existing customers in their usage of JSI products and services. The paper mills supported will predominantly be in the USA but with a possibility of very occasional needs arising in other paper making parts of the world.

JSI is looking for a strong individual; however, there is the need to balance confidence with effective collaboration to maintain the JSI culture and effectiveness.

Reports to: Director of Sales

This individual's functional percentage breakdown/focus will be as follows:

• 10% follow-up work with customers
• 10% Communication internally

• Collaborate with the Director of Sales to develop and implement sales plan for the region that dovetails into long range sales and marketing strategies for the business. This work will include establishing appropriate expectations and performance metrics for the region.
• Thoroughly understand all equipment we sell especially around slitter sections. Be able to install and adjust holders, carriages, blades along with setting cant angles and blade depth to complete the entire selling cycle.
• Also – work towards to be able to fill in, if necessary, on routine slitter section maintenance, training, where we have contracts and where we sell our services.
• Participate in company meetings to discuss, fine-tune, and help create strategic plans.
• Effectively manage accounts and customer relationships, leveraging company resources to accomplish stated goals.
• Develop and enhance relationships with key customer personnel.
• Monitor competitors’ products, practices, and pricing.
• Maintain up-to-date knowledge of current and future industry trends.
• Participate in industry trade association activities.
• Effectively communicate and report internally to ensure proper customer service and efforts are in sync with sales leadership
• Write weekly call reports communicating the health of our customers and your territory
• Write and present Service Reports
• Generate and qualify lead
• Presentation of company products and services
• Present proposals and quotations
• Negotiate with customer
• Respond to sales inquiries, concerns, via phone, electronically or in person
• Maintain a safe work record both while at the customer and during your travels
• This position is strategically central to a step process meant to enhance and expand JSI’s business. This represents change for the company. This Account Manager must be able to display competence and establish confidence, and trust in a manner that fits the company’s culture, respects legacy considerations but in a collaborative way, help to stretch and push the business.
• Learning the products and the workings of the company.
• Creating the best sales plan for the region in question and successful execution of that plan.
• Travel is a high percentage – managing the demands of the travel schedule with needs of personal life.
• JSI is looking for a strong individual; however, there is the need to balance confidence with effective collaboration.

As a JSI RSSM, we expect to have a blend of professional experience and personal attributes. Some of the most important have been identified as:

• Education & Experience. Bachelor’s degree, ideally a technical degree. Successful sales experience is required; one must be able to offer a…