Beverage Server

Join to apply for the Beverage Server role at The Nash Casino

$8.00/hr - $8.00/hr

The Beverage Server enhances the guest experience by providing premiere service in a timely and friendly manner. The Beverage Server initiates conversations with guests, anticipates guests’ needs and seeks opportunities to build relationships and create a memorable interaction. Ensures the cleanliness and sanitation of all work areas and equipment in accordance with Health Department standards.

• Efficiently and accurately take and deliver beverage orders in a timely and friendly manner.
• Handle cash and credit transactions associated with beverage sales, accurately and efficiently.
• Provide appropriate change to guests.
• Proactively seek guest opportunities and anticipate guests’ needs to create “magical moments”.
• Interact with guests in a friendly manner while taking orders, including up‑selling.
• Maintain assigned areas by keeping them clean and free of debris throughout the shift.
• Be diligent in tracking gaming guests while they move about the gaming floor to ensure accuracy of beverage delivery and an exceptional service experience.
• Maintain knowledge and terminology of beer, wine, spirits, and non‑alcoholic beverages.
• Be familiar with domestic and imported beers, different types of wine, brand name spirits and garnishments.
• Have working knowledge of designated glassware, ingredients, and preparation of each drink.
• Maintain product inventory and supplies including garnishes, glassware, ice, and miscellaneous service well supplies throughout shift.
• Ensure the service area is properly set up at the beginning of the shift and close the service area at the end of the shift in accordance with Company standards.
• Ensure receipt of accurate payments, balance cash drawer during shift, and maintain security and accuracy of bank.
• Maintain regular attendance at scheduled shift and staff meetings.
• Cocktail, bus, and service guests through the shift ensuring a visually appealing environment.
• Consistently use all beverage and bar equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards.
• Provide BIG Service to internal and external guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• Have the ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• Be able to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.

• High school diploma or general equivalency diploma (GED) preferred.
• Must be 21 years of age or older.
• Must pass all required pre‑screening and background checks.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, including day, swing, late‑night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid New Hampshire gaming license.

• Must be able to move in and around the work area throughout the entire workday.
• Must be able to stand or walk for extended periods of time.
• Must be able to repeat the same movements.
• Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast‑paced environment.
• Must be able to successfully communicate on a regular basis with all co‑workers, vendors, and guests both in person and over the telephone.
• Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner.
• Must be able to access and interpret information on computer screens.
• Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a bar, including ability to tolerate changes in temperature, frequent…