Steakhouse Server

Base pay range

$8.00/hr - $8.00/hr

The Steakhouse Food Server enhances the guest experience by providing premiere guest service in a timely and friendly manner. The Steakhouse Food Server initiates conversations with guests, anticipates guest’s needs and seeks opportunity to build relationships and create a memorable interaction. Ensures the cleanliness and sanitation of all work areas and equipment in accordance with Health Department standards. Fine dining experience preferred.

• Greets each table in accordance with sequence of service standards and offers their name and assistance throughout the dining experience.
• Engages all guests with a consistently friendly and upbeat personality and strives to establish rapport with all Steakhouse patrons.
• Demonstrates a commitment to a timely and seamless dining experience for each guest.
• Works collaboratively with all room staff to ensure an efficient flow of service is experienced by each guest.
• Immediately reports any delay in service or guest opportunities to the room manager.
• Is consistently knowledgeable of Chef’s specials and/or any changes to the dining menu, cocktail menu, or wine list.
• Accurately records and places all food and beverage orders and ensures the timeliness of service to all guests by working collaboratively with kitchen staff and bartenders.
• Maintains complete knowledge of all menu items, liquor brands, beer, and non‑alcoholic selections available within the outlet.
• Always maintains an orderly and clean dining room, including, but not limited to, table surfaces, coolers, wells, sinks, server prep area and lounge.
• Maintains product inventory and supplies including all garnishes, glassware, serving ware, flatware, ice, and miscellaneous supplies throughout shift.
• Ensures receipt of accurate payments, balances cash drawer during shift, and maintains security and accuracy of bank.
• Demonstrates skills in guest recovery and requests assistance from management staff as needed.
• Utilizes all opening and closing checklists effectively and carries out all duties in accordance with room standards.
• Maintains regular attendance at scheduled shifts and staff meetings.
• Consistently uses all equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards.
• To provide BIG Service to internal and external guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shifts and staff meetings.
• Maintain professionalism and a friendly and approachable demeanor throughout the workday.
• Assist with training/mentoring of new team members as requested.
• Maintain all appearance standards in accordance with established uniform and appearance guidelines.
• Inform the manager on duty of any irregularities and unusual situations when they occur.
• Ability to keep a friendly, calm, and helpful demeanor in high‑stress situations and a continuously fast‑paced environment.
• Is honest in all interactions and displays a high degree of integrity.
• Ability to work independently with little to no supervision or as part of a team is required.
• Must be able to complete and pass all alcohol awareness training and obtain certificates, and all other food alcohol & food safety training as required by The Nash.
• Must be and remain compliant with all legal or company regulations for working in the industry.

• High school diploma…