Cafe Busser​/Runner

3 days ago Be among the first 25 applicants

This range is provided by The Nash Casino. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $18.00/hr

The Nash Casino, a premier gaming and entertainment destination in New Hampshire is seeking a motivated candidate that is eager to work in a dynamic and growing environment.
SUMMARY: The Café’ Busser/Runner provides Server support as directed at each table. The Café’ Busser/Runner is responsible for keeping the dining room stocked and clean while assisting Servers, Baristas and Cashiers in providing prompt and friendly guest service. Ensures the cleanliness and sanitation of all work areas and equipment in accordance with Health Department standards.
JOB RESPONSIBILITIES:

• Consistently performs table maintenance to ensure a positive guest experience and service flow.
• Maintains a clean dining room in coordination with the Café’ Server and management teams.
• Stocks flatware, glassware, and other supplies to support the Café’ Servers throughout the shift.
• Properly labeling, dating, covering, and refrigerating prepped items in the dining side stations.
• Performs opening, closing and side duties, setting up/breaking down the dining room, cleaning glass/countertops, sweeping the floor, etc.
• Rotates product to maintain freshness.
• Assists the Café’ Server in greeting guests and welcomes them upon arrival to the dining room.
• Assists with food delivery, and pre-bussing as necessary based on shift assignment.
• Demonstrates skills in guest recovery and requests assistance from management staff as needed.
• Utilizes all opening and closing checklists effectively and performs all duties in accordance with room standards.
• Maintains regular attendance at scheduled shifts and staff meetings.
• Consistently uses all bar and restaurant equipment cleaning, and sanitizing products in accordance with all MSDS sheets and departmental standards.
• To provide BIG Service to internal and external guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shifts and staff meetings.
• Maintain professionalism and a friendly and approachable demeanor throughout the workday.
• Assist with training/mentoring of new team members as requested.
• Maintain all appearance standards in accordance with established uniform and appearance guidelines.
• Inform the manager on duty of any irregularities and unusual situations when they occur.
• Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.
• Is honest in all interactions and displays a high degree of integrity.
• Ability to work independently with little to no supervision or as part of a team is required.
• Must be and remain compliant with all legal or company regulations for working in the industry.

EDUCATION AND EXPERIENCE:

• High school diploma or general equivalency diploma (GED) preferred.
• Internal candidates must have been in their current position for at least six months and meet the eligibility requirements as outlined in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain required work cards, alcohol awareness cards and non-gaming registration as required by the local jurisdiction.
• Must be 21 years of age or older.
• Must…