Foundation Medical Partners - Patient Service Representative - Partners in Pediatrics

Who We Are

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second‑largest multi‑specialty group in New Hampshire and serves the greater Nashua community. We proudly include Partners in Pediatrics as part of our comprehensive care network—ensuring exceptional pediatric services alongside our wide range of primary and specialty care offerings.

We encourage the professional growth and development of our employees and are proud of the workplace culture we have built.

Our dedicated team of primary care physicians and nurse practitioners, pediatric providers, behavioral health experts, and care coordinators work collaboratively so our patients receive the care they need. From sick visits to preventive care and specialty services for chronic conditions, we coordinate care to meet every patient’s unique needs.

Responsible for greeting patients, answering incoming telephone calls, providing general information, check‑in and check‑out of all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and performing other duties as assigned.

• Greet patients in a friendly and professional manner
• Answer telephone calls and provide general information
• Check in and check out patients
• Schedule appointments and enter/track referrals
• Scan and index documentation into the system
• Perform additional administrative duties as needed

• High school diploma or equivalent experience required
• Minimum of one year of experience in a customer service position preferred
• Knowledge of reception tasks, clinic policies/procedures, and paperwork
  
  Strong communication and interpersonal skills

• Flexible day shift hours
• Health, dental, prescription, and vision coverage for full‑time & part‑time employees
• Competitive pay
• Tuition reimbursement
• 403(b) Retirement Savings Plan
• Educational opportunities & paid training to support continued career growth