Technical Training Specialist

Overview

Waveguide Solutions is a turn-key fiber optic network design, engineering and construction company based in Nashua NH with additional offices throughout New England as needed for customer builds.

Location:
New Hampshire/ Massachusetts

Waveguide is growing, and that means our technical training department is too! We are looking for a entry level
eLearning content developer / Technical Training Specialist to develop company technical training resources for Waveguide in Nashua NH and our sister company Maicom in Andover MA. Under the direction of the Technical Training Manager, establish process, gather and organize digital assets, and coordinate resources for program presentation through in-person, online and/or classroom teaching, as well as field simulation and on-site instruction.

This is a brand-new position open due to growth. Familiarity with instructional design concepts and adult learning theory helpful but not required. DC wiring, HVAC, or other electrical experience also a plus.

• Work with subject matter experts to learn the essential aspects of work operations, including all required safety measures.
• Conduct video shoots to record various company work functions and practices, using mobile devices and GoPro camera
• Write voiceover scripts that concisely describe work operations
• Edit videos to combine multiple camera angles, audio and graphics
• Design hands-on training exercises and assessments to supplement video instruction
• Assist with the planning of the curriculum for various job functions and levels

• Experience with Adobe Captivate (or similar), Photoshop, Illustrator and Techsmith Camtasia or other video editing software
• Excellent communication skills and writing ability
• Self-starter who takes ownership of projects and can work independently
• The ability to analyze high-level work operations and break them into step-by-step, easily understandable instructions