Relationship Manager - Retail Mortgages

We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank, responsible for managing retail mortgages and driving business growth. The ideal candidate will have 2-6 years of experience in the BFSI industry.
Roles and Responsibility
Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
Identify new business opportunities and develop strategies to acquire new customers.
Conduct market research and analyze competitor activity to stay ahead in the market.
Collaborate with internal teams to resolve customer queries and issues promptly.
Develop and implement effective sales plans to achieve monthly targets.
Provide excellent customer service and support to build trust and loyalty.

Job Requirements
Strong knowledge of retail mortgages and the BFSI industry.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and problem-solving skills.
Experience working with cross-functional teams.
Ability to adapt to changing market conditions and regulations.