Tow Driver - Manager

Driver Manager

Join our team and help keep operations running smoothly, safely, and efficiently. We're seeking a dependable, experienced professional who can support drivers, reinforce safety standards, and provide day-to-day operational leadership.

Monday through Friday 8am-5pm on call two nights a week and every other weekend. We are open to out of state applicants interested in relocating Florida. Relocation assistance is negotiable.

• Serve as the primary point of contact for drivers during shifts
• Address questions, provide updates, and resolve or elevate concerns
• Facilitate regular driver huddles to align expectations and goals

• Assist with developing and adjusting driver schedules
• Coordinate coverage for absences, callouts, and gaps

• Conduct routine truck and equipment inspections
• Ensure cleanliness, organization, and readiness standards
• Verify maintenance issues are properly documented and reported

• Support post–road test training and identify skill gaps
• Collaborate on coaching plans to strengthen driver performance

• Promote adherence to policies, procedures, and safety protocols
• Provide constructive feedback and elevate concerns when necessary

• Act as a communication bridge between drivers and management
• Lead by example with professionalism and safety awareness
• Assist with onboarding, training packets, road test coordination
• Support compliance with certifications (TIMS/NIMS, etc.)
• Recognize strong performance to boost morale and engagement

• 1–3 years of tow truck operating experience required
• Clean driving record
• Ability to drive a manual transmission
• Minimum Class E license
• Basic computer skills (email, typing, data entry)
• Strong written and verbal communication skills
• Experience with TOPS or similar dispatch software preferred
• Spanish fluency preferred
• Must pass a background check (law enforcement rotation requirements)
• Professional, dependable, and team-oriented

• Competitive Benefits Package
• Medical, Dental & Vision Insurance
• Incentive Pay & Shift Differentials
• Paid Time Off
• 401(k) with Company Match
• Company-Sponsored Life Insurance
• Supplemental Accident, STD & Critical Illness Coverage
• Work-Life Balance

This posting is not intended to be an exhaustive list of duties or responsibilities. Responsibilities may evolve based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.